“Great things in business are never done by one person, they’re done by a team of people” – Steve Jobs
Meet the Team
Each member of our team plays a vital role in our organisation. Together, we work with a common vision- to offer our clients the latest in advanced technology at an affordable price, whilst supporting each client throughout their journey with us, by providing all of the necessary tools to ensure their success with 3D.
Roy Cowley
Founder & Managing Director
Meet our Founder and Managing Director, Roy Cowley. He is the visionary leader and driving force of the company, constantly innovating and moving the company forward, through his extensive knowledge and passion for the industry.
He is well-known and respected figure in the industry as a pioneer in non-surgical technology, and has been named by Professional Beauty as one of the UK's 'Top 50 Industry Influencer's' for his contribution to the Beauty & Aesthetics Industries.
"I am extremely proud of the company that myself and my team have created, offering result driven, high specification capital equipment, at an affordable price to our clients. My aim with any launch is to introduce affordability without compromising on the quality of the technology."
- Roy Cowley, Founder & Managing Director - 3D Aesthetics
Stuart Lee
Finance Director
Hello, my name is Stuart, and I am the Management Accountant for 3D Aesthetics. I have worked in finance for over ten years, covering all aspects of accounting. I have predominantly worked in manufacturing organisations with a strong focus on driving businesses to maintain strong accountancy procedures and work ethically to the business and customer’s requirements.
My experience is working within management accounts and project accounts under strongly auditable businesses. The experience I have gained of managing teams of accountants and projects/ contracts gives me a wealth of knowledge to drive the business’s revenue and margin improvement and allows the management team to work dynamically with information we can provide as an accountancy function.
I am looking forward to being a part of a growing business and aim to provide a strong financial structure to support the backbone of the business
Phoebe Law (Cowley)
Head of Marketing & Events
Hi I’m Phoebe, and I am proud to be Head of Marketing & Events at 3D Aesthetics. I have worked alongside our Director (my dad!) for the past 10 years, progressing to my current role in which I am responsible for overall brand management, and leading our Marketing Department with the aim of increasing brand awareness for 3D Aesthetics both in the industry and on a national scale.
I manage all of our communication channels including social media platforms, trade advertising, e-marketing, press releases, and our (brand new!) website which we have recently launched in line with our re-brand. My team and I are passionate about supporting our clinic owners in helping to promote their 3D treatments. We do this by working with our designers to create new marketing collateral and seasonal campaign materials for clinics to assist them with their advertising which is available via our new 'client e-zone'.
I also work closely alongside our team of Business Development Managers to provide them with support materials and information on our latest offers that they can showcase to our clients.
A significant part of my role also involves planning & organising all company events including trade exhibitions and product launches to showcase our latest equipment ranges to clients.
In addition to my role at Head Office, I am also the Marketing Director for our flagship clinic, responsible for promoting our treatments and services to clients. I believe that this allows me to further understand from a clinic perspective, the kind of marketing support needed to provide to our clinics.
Helen King
Head of Design
My name is Helen King. I bring a wealth of design knowledge to the business, and my role sits within the Marketing team.
I am responsible for our Brand Identity, and all creative work across digital and printed formats.
With more than 25 years’ experience in the creative field, I have worked both client- and agency-side for brands such as Scania, Tesco, B&Q, Virgin Trains, Mercedes-Benz, Microsoft and GCHQ. Projects have spanned brand and identity, corporate and marketing communications, conceptual thinking and strategy, events and customer experience.
I am passionate about creating inspiring, engaging and informative design which truly connects with the audience to help boost our marketing support on offer.
Klaudia Minor
Social Media & E-marketing Executive
Hi, I'm Klaudia and I'm the Social Media and E-marketing Executive here at 3D Aesthetics.
I am responsible for creating and managing content across all our channels, including social media, email marketing and web. I'm very passionate about social media and the opportunity it provides to build and sustain a strong sense of community.
My strong passion for fitness and general wellbeing made me understand how important it is to feel good in your body. I am proud to be a part of a brand that shares similar values and helps people achieve excellent results by providing a range of non-surgical devices.
Kimberley Phillips
Launch Co-ordinator
I’m Kimberley the Launch Co-ordinator for 3D Aesthetics.
I bring over a decade of dedicated experience in customer service. Throughout my career, I have developed a strong track record of effectively addressing customer needs, resolving complex issues and ensuring high levels of customer satisfaction.
I am excited to leverage my expertise to ensure customer’s deliveries are booked in on time and to a satisfactory level! Ensuring the customer enjoys a smooth transaction and obtains the support they need from the get go!
Looking forward to being a part of team 3D!
Tayla-Ann Cross
Engineering Co-ordinator
Hello, I’m Tayla and I work as an Engineering Co-ordinator.
Having been in the Customer Service industry for over 10 years, I am aware of the impact service has on each Customer's journey from start to finish. My move from Customer Service to Engineering Co-Ordinator has allowed me to really understand and deliver the best service and outcome for our clinics.
It is my job to help effectively and efficiently organise the maintenance of your devices so that clinics can treat their patients with the BEST results.
I am extremely excited to be part of a business that continues to grow and a knowledgeable and supportive team.
Jackie Hersey
Launch Co-ordinator
Hello, I’m Jackie, your main point of contact throughout the purchase of your 3D equipment. I will guide you smoothly from the point of enquiry, right through to taking delivery of your machine, ensuring a smooth journey throughout.
Following your purchase of 3D Aesthetics equipment, I am responsible for contacting you to book in your training, and to arrange a convenient delivery date and time.
I will be in regular contact with you at the start of your ‘3D journey’ to ensure that you have all the required documentation, relevant paperwork, and support.
Upon completion of training, I will issue your certificates and ensure that you have all the required training paperwork to get started with your treatments!
Lisa Baker
Customer Service Adviser
Hello, my name is Lisa and I am here to support you during your 3D journey as the Customer Service Administrator.
I will help guide you through your purchase, delivery and training. I also support the customer service team with consumable purchases and customer satisfaction.
Having experience in the Hair and Beauty sector, being a qualified hairdresser and beautician myself, I understand a customer needs when it comes to rest and recuperation, to which the 3D aesthetic products help deliver to yourselves and your clients.
I am available by phone, or email during office hours to assist with any queries.
Having been in the customer service and retail sector for over 10 years, I am passionate about customer satisfaction and building a good working relationship, to ensure any process is as easy and stress-free as possible.
I look forward to speaking to you all and building a strong working relationship.
Sef Youson
Customer Service Administrator
Hello, my name is Sef, and I am the Customer Services Administrator for 3D Aesthetics. I'm here to assist you with orders and any queries. I have worked in customer service for 25 years, and it's important for me to deliver the best experience possible to you. I have a real passion for the beauty industry and love to learn about beauty products. I'm excited to be a part of a company with a strong customer service ethos.
Imogen Gosling
National Sales Manager
Hi, I'm Imogen – the National Sales Manager here at 3D Aesthetics.
I believe in building quality, long lasting relationships with clinic owners -
with not only an excellent range of machines, but a 5 star service to match -
meaning that your experience with 3D will be one you won't forget, for all the
right reasons.
With over 9 years experience working to
supply equipment to business owners across the UK in the hairdressing, beauty
and Aesthetics industries, I know just how important a decision it is to choose
equipment that you and your business can rely on.
I believe in smart business choices that
give you a genuine tangible return on your investment - something which 3D
products continually empower clinic and salon owners across the country to do.
I have worked with thousands of business
owners on everything from start up projects to multi-national business
expansions, making me the ideal support to you, whether you are just starting
to develop a career in Aesthetics or you have an established business, and you
are looking for new, exciting ways to grow and expand.
I am available to talk to you by phone,
email, or on a dedicated one to one virtual appointment - no query is too big
or small, and I am always happy to talk you through our latest products, news
and special offers - I'm here to discuss your needs in as much detail as
required to make the sales process with 3D as stress free and straight forward
as possible.
Louise Wallace
Territory Sales Executive
Hello, my name is Louise, and I am a Territory Sales Executive. I am here to help with your sales journey here at 3D, making your journey as smooth, efficient, enjoyable and informative as possible.
I will assist you from start to finish with any questions or queries you may have to ensure you feel confident and comfortable with your purchase. With over 10 years of experience within the sales industry, it is important for me to help you make the right decision when purchasing.
Having a passion for fitness, well-being and beauty aids my understanding of how important it is to get things right for yourself and your clients. I want to ensure you are able to do it with us and provide you with all the knowledge and information you will need for any of our equipment to give you the ultimate confidence.
I am available to talk to you via telephone and email. No question is too small, so please ask! I am happy to help and assist you in your journey.
Melanie Taft
Territory Sales Executive
Hi, I'm Melanie, the Territory Sales Executive at 3D Aesthetics. My role is to ensure you receive the highest level of support and information throughout your journey in investing in our 3D Aesthetics machines.
I have worked in the hair, beauty, and aesthetics industry for over 30 years. As a former high-end salon owner, I fully understand and resonate with our industry's everyday running and business challenges. The key to success, without a doubt, lies within a thorough consultation. I aim to find out about your business which enables me to advise you on suitable machines and assist you in making an informed decision and maximising the return on your investment.
Whether you are thinking of starting your own business or are an established clinic owner looking at new and exciting treatments to give you a competitive edge, I would be delighted to help. I will be with you every step in providing a comprehensive customer support package to ensure the clinic's success and the latest in result-driven advanced technology at an affordable price. Why not arrange a phone call or virtual one-to-one appointment at your convenience to talk through our latest products, benefits, and promotions and to discuss the variety of 3D Aesthetics machines available to start growing your business?
Dale Ingram
Business Consultant – South East
Hi I’m Dale, I am the Business Consultant in the South East, here
at 3D Aesthetics. I will be able to offer the most up to date business
opportunities and narrow down exactly what is going to benefit you, your
clients and your business.
I joined 3D Aesthetics in March 2020, and have over 5 years sales
experience in the health and fitness sector. I have a strong passion for
fitness, health and wellbeing, which is why I love being part of a brand that
champions people to look and feel their best!
I am very enthusiastic about our range of result driven
non-surgical equipment and have great product knowledge to be able to advise on
the best-suited machines.
I am available over the phone and on email to deal with your
machine enquiries, and provide equipment demonstrations which can take place
either online or in person at our headquarters in Rugby. If you’d like to
discuss your clinic requirements- get in touch with me today, it would be great
to hear from you.
Toby Cowley
Head of Procurement
Hello, my name is Toby and I am Head of Analysis here at 3D. My primary focuses include product development, marketing, sales and product training.
I`ve worked for 3D Aesthetics since 2014 and have gained invaluable experience over a number of job roles, including engineering and sales, progressing to my current role of Head of Analysis.
I am extremely passionate about the 3D brand and the result-driven technology that we have on offer, in addition to the industry that we work in. Throughout my experience at the company, I have had the chance to work alongside, meet and build relationships with 3D`s fantastic clients.
The most rewarding part of my job has to be educating new and existing customers on how to develop their existing offering to drive sales using our product portfolio of high-tech analysis devices.
Lydia Barrett
Business Development Manager
I’m Lydia, one of the Business Development Managers here at 3D Aesthetics. I have a focus on developing working relationships with our clinics in the South and South West of the country.
With years of experience within the beauty & aesthetics industries, I hold a wealth of knowledge. I have previously worked as a Senior Therapist and Clinic Manager for 8 years, which has seen me train in advanced treatments with Doctors on Harley Street, in addition to working alongside highly reputable nurses.
I have carried out a range of advanced non-surgical treatments for many years, and my experiences make me the ideal support contact when it comes to offering advice to fellow Beauty Therapists and Salon Owners.
I am available for dedicated virtual appointments to offer business support and advice. I can showcase our latest products, keep you updated with the latest news, offers and releases from the company and guide you through the sales process. I am always happy to arrange an appointment to discuss your clinic requirements.
Joanne Leahy
Head of Training
Hi I’m Jo, Head of Education (UK and International) at 3D Aesthetics. I am responsible for developing, writing, and delivering the training programmes for our 3D face and body equipment range.
I have been working in the industry and alongside our Managing Director Roy for over 30 years, with over 25 years’ experience in training clinic owners on our equipment, and developing treatment protocols and training programs. I am responsible for managing our Training Department to ensure that every protocol is kept up-to-date and that training is monitored and kept consistent to a high standard, delivered in a professional manner to our clients.
I am also available in head office to answer any treatment queries via email or over the phone, often working with our clinic owners to advise on dealing with any contra-indications or adverse events.
I work closely with the Business Development Managers to facilitate trainings for our new clients, in addition to developing new training protocols and specialist training days for our existing clients. I also play a large role in product research and development for the company when launching new products and devices to the market.
Our training and education department has expanded over the past couple of years, so I am now mainly office based to manage our team of trainers, allowing me to dedicate more time to develop the department and to help answer queries from our clinics. I am always on hand to advise with treatment queries and happy to help.
Emma Village
Trainer
Hi my names Emma I am a trainer and support specialist here at 3D. I have over 10 years experience in the industry from working onboard cruise lines to spa management; but my true passion is education. I received my training qualification during lockdown and have been in a training position since working with therapists to deliver their maximum potential.
I look forward to e-meeting you and seeing where your journey in the 3D family will take you.
Jon-Paul
Trainer
Hello, my name is Jon-Paul and I am a trainer here at 3D Aesthetics. I am a highly professional therapist with 18 years of industry experience and have specialised in skin health for most of my career. I feel very passionate about education, mentoring and empowering students with the knowledge to build their confidence and skills. I previously worked as a clinical educator for a medical-grade skincare distributor and as a training manager for global skincare brand training many therapists in the industry today.
Nicola Robinson
Trainer
Hello, my name is Nicola and I am one of the trainers for 3D Aesthetics, I deliver weekly online training sessions for our clinic owners hosted virtually from our head office, in addition to providing ongoing refresher training dates to support our existing clients.
I also work alongside our international clients to cater for any overseas training, which has provided me with many exciting opportunities to work with our international distributors in countries such as Pakistan and Vietnam.
In addition to my role at head office, I have my own clinic in Leicestershire, ‘Beaute’ Skin Clinic, in which I offer 3D-lipo and 3D-HydrO2 treatments as part of my treatment menu.
This gives me the platform to work closely with my clients and see the progress with their results, whilst helping me to develop my own treatment protocols which I can use to advise other clinic owners in training.
I am very passionate about the 3D brand and love my role at head office, I always look forward to ‘e-meeting’ our new clinic owners and help them on their way with their journey with 3D Aesthetics
Nicola Gill
Trainer
Hello, my name is Nicola, and I'm one of the trainers here at 3D Aesthetics. I deliver weekly training sessions for our extensive range of face & body equipment to new practitioners & salon owners.
I'm also an Aesthetic Practitioner with 17 years of experience within the beauty industry and a lecturer in the college environment. I was given the fantastic opportunity to work as part of the 3D Aesthetics training team, which I love!
I deliver all the training from my Botanical Skin & Beauty clinic based in Newcastle upon Tyne, where I also offer 3D treatments to my clients, achieving some life-changing results!
I'm looking forward to meeting you all!
Christina Hensman
Trainer
Hello, my name is Christina and I work as a trainer for 3D Aesthetics. I have worked in this field for 12 years and truly enjoy what I do. I'm passionate about providing safe, professional, and effective treatments for clients.
In the past, I have held management positions with various professional skincare brands. This experience has given me valuable knowledge about how a clinic and spa can operate successfully.
I received my training qualifications eight years ago, which I have used throughout my career to help other therapists with their professional development. In the past, I have trained many therapists in skin clinics and spa settings.
I aim to create a safe and welcoming environment for all my students to learn and feel comfortable in, and I look forward to meeting many of you online while I deliver training sessions at our HQ in Rugby.
Bonnie Cowley
Training Assistant
Hello! My name is Bonnie and I am the training assistant within the training department at 3D Aesthetics. My role is to ensure that the training rooms are always prepared, with fully stocked trollies, so that training runs smoothly, and our wonderful trainers have all they need during it. I also keep track of the consumable and lesielle stock, to ensure the training department always has what it needs.
I am currently a trainee beauty therapist, alongside working at 3D so it is refreshing to be involved with a company where i can gain further understanding of the industry and learn about the treatments 3D has to offer. Working for 3D Aesthetics, as well as attending college studying beauty therapy, motivates me as I already feel immersed with people who are passionate about the industry i am so excited to be newly involved in.
Callum Stringer
Assistant Accountant
Hi, I'm Callum, the Assistant Accountant at 3D Aesthetics. I have recently graduated from The University of Northampton with a degree in Business Studies, which, alongside A-level studies in accounts, has given me the knowledge and skills needed in my new role at 3D.
My responsibilities include assisting the finance department in daily accounts tasks such as managing payments.
I'm excited to have joined a growing business and work under and alongside a knowledgeable and strong team here at 3D Aesthetics.
Claire Barnes
Purchase Ledger Clerk
Hi, my name is Claire and I am the Purchase Ledger Clerk at 3D-Aesthetics. I have worked in finance for over 20 years, mainly in schools and charities. This has given me a wide range of experience across all aspects of the finance function which I can bring to the business. My responsibilities will include supporting the finance department in daily tasks such as ordering goods and paying suppliers.
Courtney Dumighan
Credit Controller
Hi, I’m Courtney. I am the credit controller and have worked in finance for 3 years alongside my studies & I have experience in customer service as well as finance I’ll be here to support and help anyone i can as smoothly as possible.
I am so excited and very proud to join 3D Aesthetics in their journey as they continue to grow!
Macauley Crossley
Field Service Technician
Hello, my name is Macauley, and I am a Field Service Technician at 3D Aesthetics. I started with the company as a warehouse operative 8 years ago and I have progressed to my current position through hands on experience and extensive training within the company.
I split my time between working in the Engineering department where I am testing and commissioning the client's machines ready for delivery and being out on the road attending customer’s sites to service their machines.
I enjoy supporting our customers and using my longstanding knowledge of our equipment to swiftly resolve any queries.
Colin Amos
Field Service Technician
Hi, I'm Colin I have been a service engineer for many years in a range of businesses, the longest time has been in the beauty industry. My job involves visiting customers' premises around the country to ensure their beauty equipment is functioning safely and efficiently.
I also support clients with relevant information regarding service, repairs and maintenance of their machines to give them a better understanding of its ongoing routine maintenance requirements.
Louis Bannigan
Engineering Manager
Hello, I’m Louis and I’m the Engineering Manager at 3D-Aesthetics. I have 15 years of experience in mechanical and electrical engineering and spent nearly 2 years lecturing in engineering.
I lead our engineering department that offers an efficient and reliable service from the commissioning of your equipment through to assisting with any technical queries you may have. Internally I oversee that the department meets the requirements of our EN ISO:13485:2016 accreditation and work with other departments to ensure clients are offered the best engineering service.
Alisha Gerry
Workshop Technician
Hi, my name is Alisha, I am a Workshop Technician here at 3D Aesthetics. I have a varied experience working in different engineering roles and enjoy the challenges of working with the variety of machines and equipment at 3D-Aesthetics.
I am based in the Engineering Department where I am responsible for testing and commissioning the client's machines ready for dispatch, in accordance with the equipment technical standards. I am also responsible for handling any technical queries by liaising with the customers and conducting video calls.
Declan Collins
Field Service Technician
My name is Declan, and I am a Field Service Technician at 3D-Aesthetics.
My role is to offer technical support to all of our of customers and my time spent either in the engineering department at Head Office, where I test and commission customer machines or on the road visiting our customers across the UK, to both service their equipment and ensure it is kept well maintained.
I enjoy supporting our customers and like to ensure quality standards are maintained, with a wide knowledge of the equipment that I have developed throughout my time at 3D Aesthetics and through my engineering career.
Jason Gaines
Service Engineer
Hello, my name is Jason and I am a Service Engineer for 3D Aesthetics. I have 12 years experience within engineering. I work closely with our clients to ensure that any technical queries are dealt with efficiently and rectified within a quick turnaround time to the satisfaction of the customer, ensuring minimal down-time.
This involves going out into the field, visiting our clinics. I ensure that the client’s machines are serviced, in addition to testing the machines to ensure they achieve optimal results in accordance with rigorous standards and protocols in line with our EN ISO 13485:2016 standards.
Paul Wright
Delivery Driver
Hi, I'm Paul, one of the delivery drivers here at 3D Aesthetics.
My role is to deliver and install your equipment promptly and professionally. I have extensive logistics and customer services experience, having worked for local and national companies.
My previous roles have also included the installation and set up of deliveries, so I pride myself on delivering exceptional customer service at all times.
Dave Orton
Warehouse Coordinator
I work mainly in our warehouse, which gets really busy! My primary responsibilities include preparing and shipping customers' orders. We all work well as a team as it can get pretty busy. You may see me supporting our delivery drivers out and about from time to time!
My interests include trainspotting and brass rubbings. I'm just kidding, I like festivals, live music, camping, and the outdoors. I may even get back on my mountain bike at some point in the future.
Dave Orton
Johnie Gurskyj
Digital Marketing Executive
Hello, my name is Johnie and I work here at 3D as a digital marketing executive.
My main responsibility is ensuring 3D reach a high number of quality enquires through multiples sources of lead generation. I do this through Google Ads, SEO, Digital Strategy and much more.
I developed a huge passion for digital marketing while self teaching myself many of the important skills and knowledge involved. I strive to carry on learning to constantly improve the results I bring to the business.
Isaac Lancett
Junior Data Analyst
Hello, My name is Isaac and in 3D aesthetics my role is a junior data analyst.
My responsibilities include presenting sales data, extracting and sourcing data, visualizing, analyzing and manipulating data. I aim to progress and grow my skills through working with the talented team around me whilst also aiming to apply knowledge acquired through my apprenticeship work. My aspiration is to be able to combine skills from the workplace and coursework to further progress 3D’s data management and locate data patterns to benefit the sales team.
I am excited to progress my skills and qualities within this supportive and experienced team as well as pushing forward company growth as much as possible.
Get in touch
Our team are here to help. If you would like to find out more about our range of equipment, or to arrange a free virtual demonstration, please contact our friendly team today on 01788 550440 or complete our online enquiry form.